Privacy policy.

Data controller

Austral Sistemas is responsible for processing information submitted through this website.

Information we collect

When you use the contact form, we may request the following information:

• Name.
• Company name, when applicable.
• Email address.
• Phone number.
• Service of interest.
• Message or project description.

We also process technical information needed to protect the form, such as the IP address, anti-spam check results and basic data associated with the request.

How we use your data

The information is used exclusively to:

• Respond to inquiries and quote requests.
• Assess the general needs of a project.
• Coordinate requested meetings or communications.
• Prepare commercial proposals.
• Prevent automated, abusive or fraudulent messages.
• Maintain the security and operation of the form.

We do not use submitted data for mass advertising campaigns or sell it to third parties.

External services used

To deliver and protect requests, Austral Sistemas uses certain technology providers.

reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Information retention

Currently, the form does not store requests in the website's own database. Information is sent by email and may generate an alert in a private notification channel.

These services may retain copies according to their own settings and policies. Austral Sistemas will retain information only for as long as necessary to handle the request, prepare a proposal, maintain records of the business relationship or comply with applicable obligations.

When the information is no longer necessary, it may be deleted from systems directly managed by Austral Sistemas.

Your rights

You may request information about your personal data and ask for it to be updated, corrected or deleted, or for its use to cease where applicable.

To exercise these rights, write to contacto@australsistemas.cl stating your name and the request you wish to make. We may request reasonable information to verify the identity of the requester.

Security measures

We apply reasonable technical and organizational measures to protect the form and reduce unauthorized access, alterations, abuse and automated submissions.

• Validation of submitted fields.
• Anti-spam controls and honeypot field.
• Verification through Google reCAPTCHA v3.
• Rate limits for submission attempts.
• Private notifications through configured channels.

No Internet-connected system can guarantee absolute security, but we review and improve these measures according to the needs of the service.

Privacy contact

If you have questions about this policy or how your data is processed, you can contact Austral Sistemas directly.